Terms of service
Terms of Service
Last updated: July 2026
Welcome to Luxton Engineering. By accessing our website or purchasing products from us, you agree to be bound by these Terms of Service. Please read them carefully before using our website or placing an order.
1. General
These Terms of Service apply to all visitors, customers, and users of the Luxton Engineering website.
We reserve the right to update these Terms at any time without prior notice. Continued use of our website constitutes acceptance of any changes.
2. Products
We strive to ensure all product descriptions, specifications, pricing, and images are accurate. However, errors may occasionally occur.
We reserve the right to:
- Correct any errors or inaccuracies.
- Change product specifications without notice.
- Modify or discontinue products at any time.
- Limit quantities available for purchase.
Product images are for illustration purposes only and may vary slightly from the final product.
3. Pricing
All prices are listed in Australian Dollars (AUD) unless otherwise stated.
Prices are subject to change without notice.
Shipping costs are calculated separately unless otherwise specified.
4. Orders
Submitting an order does not guarantee acceptance.
We reserve the right to refuse or cancel any order for reasons including:
- Pricing or website errors
- Product availability
- Suspected fraudulent activity
- Incorrect customer information
If payment has already been processed for a cancelled order, a full refund will be issued.
5. Payment
Payment must be received in full before goods are dispatched unless otherwise agreed in writing.
We accept payment methods offered through our Shopify checkout.
6. Shipping
Estimated delivery times are provided as a guide only.
Luxton Engineering is not responsible for delays caused by:
- Freight carriers
- Weather events
- Industrial action
- Supply chain disruptions
- Circumstances beyond our reasonable control
Risk in the goods passes to the customer upon delivery.
7. Installation & Vehicle Compatibility
Customers are responsible for ensuring purchased products are suitable for their vehicle and intended application.
Unless otherwise stated, professional installation is recommended.
Luxton Engineering accepts no responsibility for:
- Incorrect installation
- Improper use
- Vehicle modifications
- Damage resulting from misuse
- Consequential losses arising from installation or use
8. Warranty
Our products are manufactured to high standards and are covered by the guarantees provided under Australian Consumer Law.
Warranty does not cover:
- Normal wear and tear
- Cosmetic damage after installation
- Damage caused by accidents or misuse
- Incorrect installation
- Modifications made after purchase
9. Returns & Refunds
Returns and refunds are handled in accordance with our Returns & Refund Policy and Australian Consumer Law.
Please refer to our Returns & Refund Policy for full details.
10. Intellectual Property
All content on this website, including but not limited to:
- Logos
- Product designs
- Images
- CAD drawings
- Graphics
- Text
- Branding
remains the property of Luxton Engineering and may not be copied, reproduced, distributed, or used without prior written permission.
11. Limitation of Liability
To the maximum extent permitted by law, Luxton Engineering shall not be liable for any indirect, incidental, special, or consequential loss or damage arising from the use of our products or website.
Where liability cannot legally be excluded, it is limited to the repair, replacement, or refund of the relevant goods, as permitted under Australian Consumer Law.
12. Australian Consumer Law
Nothing in these Terms excludes, restricts, or modifies any rights or remedies available under the Australian Consumer Law.
Customers are entitled to the guarantees provided under the Competition and Consumer Act 2010 (Cth).
13. Privacy
Your personal information is handled in accordance with our Privacy Policy.
By using this website, you consent to the collection and use of your information as described in that policy.
14. Governing Law
These Terms are governed by the laws of Western Australia and Australia.
Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of Western Australia.
15. Contact
If you have any questions regarding these Terms of Service, please contact Luxton Engineering through the contact information provided on our website.